SALES, RETURNS, PRICING, FINANCING INFORMATION & POLICIES
At Around Town Bicycles, we make every effort to insure that you select a bicycle that is properly fit and is the best choice for your intended use. Our knowledgeable sales staff, (over 70 years of experience) will assist you in the selection process by asking questions on your interests, expectations from the product, as well as your budget. We strive for the best possible match with you to the equipment offered by Around Town Bicycles.
If for any reason you are not satisfied with your purchase, simply return the item within 14 days and we’ll replace it or give you a refund. Please read “Returns” below for more information.
Bicycle Return Policy…
Generally, a bicycle cannot be returned for a refund. A bicycle may be exchanged for original purchase credit within 7 days of purchase provided that the bicycle is in new, unused condition. Owner must have the original receipt and does not apply to additional accessories or modifications to the bicycle at time of purchase.
14 Day New and Unused Merchandise Return…
All items considered for merchandise return or exchange within 14 days of purchase must have the original sales receipt, be in new unused condition, be in original packaging with manuals and their accessories.
Refunds for credit card purchases will be credited back only to the card for the original purchase. Refunds for cash purchases will be paid in cash of sales not exceeding $50.00. Refunds for cash purchases exceeding $50.00 will in the form of a check.
3) There are no refunds or returns on the following…
- Gift cards or gift certificates, repairs, labor, installed parts, close outs, and used items. Layaway items after 90 days are also considered non-refundable.
- All special order items are final. A special order is an item that Around Town Bicycles does not actively sell or stock and specially orders from a manufacturer or distributor for a customer.
4) Repaired bikes left after 90 days…
Bicycle repairs that have not been left for over 90 days after completion will be considered the property of Around Town Bicycles. We make every effort to provide timely turnaround and contact the customer after completion of the repair.
PRICES AND INFORMATION
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to “see” your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
Trade in policy:
WE DO NOT BUY USED BICYCLES. In certain cases, however, we will consider a trade in towards a new bicycle purchase.